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have a dirty secret.
The good ones cost a fortune. We built the alternative.
Platforms like Gladly, Zendesk, and Intercom are built for enterprise teams with enterprise budgets. If you're a small team, you're either overpaying or making do with something that doesn't work. We lived this firsthand running customer support at a fast-moving operations business — watching the same questions arrive every single day.
The instinct: build a chatbot.
But chatbots frustrate customers. They follow scripts, hit dead ends, and make people feel like they're talking to a wall. That wasn't the answer.
The real answer: AI alongside your team.
AI that reads the actual order data, drafts a real reply, and lets a human approve before anything goes out. The AI does the heavy lifting. A person stays in control. No more copy-pasting tracking numbers. No more scripted dead ends.
A team of one
should support like a team of ten.
No bloated contracts. No consultants.
Connect your store, paste your policies, and your AI support agent is live — drafting replies, looking up real orders, and flagging the edge cases that actually need a human. Under 30 minutes. No engineer required.
“
Our entire customer service operation runs on Kriseena with just one staff member. The AI handles queries end-to-end, which lets our team stay focused on operations. It's been a significant shift for us.
Sina Rahnama
CEO, Noonmarine — Dubai
Noonmarine provides end-to-end marine services across Dubai — now running customer support with 1 agent + Kriseena AI.
What we believe
Humans stay in control
AI drafts. Humans approve. Your customer never sees a bad reply. We built the confidence threshold because every AI is occasionally wrong — ours just admits it.
Small teams deserve great tools
You shouldn't need a $2,000/month enterprise contract and a six-week onboarding call to get AI support working. We made it 30 minutes and $49.
Transparent, not magic
We show you exactly why the AI replied the way it did — confidence score, knowledge source, sentiment flag. No black boxes.